Each ELIR order is carefully prepared and quality checked before dispatch. Most orders are dispatched within 5–7 business days. During collection launches or high-demand periods, please allow up to 9 business days.

Delivery time depends on your destination and the shipping method selected at checkout. The delivery period begins once your order has been dispatched. Tracking information will be sent by e-mail as soon as your order is on its way.

International delivery options and the applicable shipping costs are shown at checkout based on your destination. Please note that orders outside the European Union may be subject to local customs duties or import taxes.

Our Customer Care team will be pleased to assist you. Please contact us through our contact page and include your order number where applicable.